COXIVIVIAMO jewelry pieces are made with precious materials and metals fulfilling the most stringent selection criteria. Depending on their properties, certain materials require specific care. To preserve the beauty of your jewelry piece over time, we recommend the following precautions.
Your COXIVIVIAMO jewelry, especially the Precious specifications of the One Day and The One series creation is delicate and thus requires special care and attention.
To prevent damage to your piece, we recommend avoiding exposure to fragrance, soap, chemicals or cosmetics, as these could affect its color and form. It is best to wait until fragrances and cosmetics have dried completely before wearing your jewelry.
It is important not to expose your creation to water (fresh, chlorinated or salt) or to high temperatures (such as prolonged sun exposure). We generally recommend that you do not wear your jewelry when performing certain activities (sports, gardening, etc.) to prevent it from being knocked or from coming into contact with harmful substances.
To keep your creation gleaming, we recommend carefully cleaning it with a soft, dry cloth. This method can be applied across all of the Maison's jewelry creations without any risk of damage.
Due to their unique characteristics, diamonds are the only gemstones for which we recommend the use of water. To clean diamond pieces, use a soft brush and a small amount of neutral-pH liquid soap, rinse with fresh warm water, and dry with a soft dry cloth.
For additional help, we invite you to send email: Coxiviviamo@gmail.com. We have customer service staff contact you to provide shining services to revive the original brilliance of your creation.